Installation and Troubleshooting
Just got your Broadband Everywhere router and antenna installed? Or having issues with connectiong to the internet? Before you call customer service, make sure you've checked the guides here in the Installation and Troubleshooting section.
Are you a new Broadband Everywhere subscriber? If you can’t find your Account ID (Service ID), here’s how you can find out.
Are you getting this error on your Broadband Everywhere router? Here’s how to fix it.
What do the lights on your Broadband Everywhere router mean? Here’s a quick guide.
Is your Broadband Everywhere router not turning on? Here’s how you can troubleshoot it.
Data Allocation and Load
Want to see how much data do you have left for the month? How do you buy load or top-up for your Broadband Everywhere account? All these and more questions are answered here in the Data Allocation and Load section.
See how much data you have left for the month on the Broadband Everywhere self-service site! Here's how.
There are several ways to get additional data, from buying load to referring more users. Learn more in this guide.
Learn how to buy Broadband Everywhere load via our self-service website or other channels.
The short answer: NO, it won't expire. But here's some other things you should know when purchasing load.
Need help with updating the billing information for your Broadband Everywhere account? Or wondering where to pay your Broadband Everywhere bill?? Check out these guides under the Billing category.
Pay your Broadband Everywhere bill at any 7-11 branch nationwide or on your phone, via the CLiQQ App.
You can pay your Broadband Everywhere bill at BPI branches or even online! Check the step-by-step guide here.
Pay your Broadband Everywhere bill at BDO branches nationwide or through the BDO website. Read this guide for more information.
You can also pay your Broadband Everywhere bill at any MLhullier branch nationwide.